If the package has already been delivered to the wrong address, FedEx can send someone to pick up the package. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS.Â, Filling a claim will require that you disclose the monetary amount your package was worth, including the cost of shipping. According to UPS records, the package was delivered "to a woman" at that apartment, but they claim they're unable to do anything else without participation from the merchant (via the issuance of a call tag), and the merchant is unwilling to help. You can change city, zip code, add a room, suite, or floor, but you cannot change the street name and number. I donât know if Logistics has similar technology, but UPS has GPS tracking for each delivery. If you have confirmed that you are the recipient of a package that was supposed to be sent elsewhere, then make sure to give the delivery company the tracking information on the package.Â, Whatever you do, do not hang on to the misdelivered package; you will definitely be getting a phone call or an in person visit from someone trying to claim it.Â, If you happen to know the name of the individual on the package, do not try and deliver it on behalf of the shipping company. Once you have an agent speaking with you on the phone, make sure to explain the issue in as much detail as possible. We encourage you to also seek the one-on-one help of a certified professional. It is critically important to remember to try and stay calm in these situations, even though youâre likely going to be really frustrated and upset that your package is missing. My new zip is 16801. It may take a little bit longer than you expect to get your refund after UPS green lights it, but you will (inevitably) received the refund at some point in time. The best thing to do is contact the carrier. You will have to pay for the new shipping label, and the retrieval fee will depend on the dimensional and weight of the item. You don't need to be home for this -- just leave it on the porch and let ⦠Standard Forward Mail & Change of Address Moving or Relocating. Never with FedEx. A. Why does the UPS delivery person walk right by a protected carport and proceed to leave the delivery out in the elements, in plain view < 20 ft from the street? A. UPS delivered to the wrong address? Even still, though, they may try to reach out to you on your cell phone after those normal business hours if they been able to track down your package and have it available for local pickup or redelivery. It definitely doesnât help to get angry and frustrated with them. Below, we’ve outlined the steps you should take by retailer or shipping service. UPS can send you notifications by email or text message when you have a package scheduled for delivery the next day, another on the day the package is out for delivery, and a final message when itâs delivered, if the delivery date changes, or when itâs ready for pickup at a UPS ⦠It’s common enough to receive your next door neighbor’s mail, but what do you do if you get mail addressed to someone you’ve never heard of? FedEx said they would have to deliver to that address and couldnât change it since it was already in route. A UPS driver will then pick up the package from the incorrect address and deliver it to the correct address. Item was delivered and current resident claims they didnât get it. Step inside and see how US Global Mail is revolutionizing the way we do mail, If the driver however has delivered the package at an alternative location, then you should have received a, Receiving Packages At An Established Virtual Address, More and more people have been opting in for what are known as virtual addresses. Itâll also let you know where your package moved through the UPS logistical system and when, and will even tell you when your package was delivered â even if it was delivered at the wrong location. Best of luck! The Address Validation Page does not support the identification or verification of occupants at an address. In the future, delete old addresses from online shopping accounts, make sure your address is up to date with the USPS, and get a tracking number whenever possible to help avoid and easily correct similar errors. Once you have completed that step, you will probably need to leave them a call back number.Â. Before you start to call UPS and begin the claims process for missing packages itâs not a bad idea to take a look around your property just to make sure that the package wasnât dropped off somewhere that you werenât expecting it to be. Then, choose from the options of âWill Call,â âDeliver to Another Address,â âReschedule Deliveryâ or âReturn to ⦠Hello, Joyce! Sometimes, a package is delivered to an incorrect address even though you got the shipping information right. ... (UPS,USPS,FedEx) who will issue a tracer. These are real physical addresses, that receive mail on your behalf, and upload images of both the exterior of your envelope and the contents (letters) in the envelope, into your virtual mailbox account. What should I do? Once UPS identifies an âundeliverable address,â you can correct it on the UPS website. Let me reiterate, I was home when the driver stated he delivered it. ... so I check the tracking info that says it got delivered to what I believe might have been the place that box had been delivered to previously with an old label the shipping place didn't cover entirely. You can add addresses to your membership at any time in your UPS My Choice preferences. The item was ordered from floppydisk.com and paid for through PayPal. They will likely do everything they can on their end to help you find your package but you also be able to use the information that they provide to double check and track your UPS package as well. If you want to save additionally, you can just have that package stored at that facility and have it sent along with other packages that you get there in the future. Just be sure that you are ready to answer the phone when numbers that you might not necessarily recognize are calling you back. Not only is it a crime to open mail that doesn’t belong to you, but some mail carriers may refuse to return packages that have been opened. The seller may contact the shipping service and recall the item. Itâs not a bad idea to give them your cell phone number so that you are always within reach, though daytime phone numbers â including home phone numbers or office phone numbers â can work wonders as well. Do you happen to know which carrier delivered the package (USPS, FedEx, etc.)? They will also be making sure to stop by to pick up the misdelivered package, and deliver it to the right recipient.Â. Sometimes, the carrier may be willing to send an employee to the incorrect address to pick up the item. If the address on the mail isn’t your address, you can simply put it back in the mailbox or give it directly to the mail carrier. But it will depend on the mail carrier and where your package is in the shipping process. Nov 05, 2013 . Check My Delivery Planner If you have more than one address associated with your membership, the calendar will show deliveries going to those addresses as well. They can send someone back to your house to pick it up and make sure it gets delivered correctly. If a shipment does not require the signature of the recipient, then the driver will usually try and find a safe spot around your home where he can place the package (that may be a porch, or the side door etc.) 361 views . If you received a package that was delivered to your home in error, you should contact the shipping service and, in most cases, the carrier will arrange for the item to be picked up. For the most part, returning a letter or package that doesn’t belong to you is pretty simple. A FedEx customer service representative said there is no fee to retrieve the package; however, you will be responsible for paying any fees associated with shipping the package to the correct address. If you receive an item that doesn’t belong to you, the best thing you can do is contact the mail carrier responsible for delivering it. Note: UPS assumes no liability for the information provided by the UPS Address Validation Page. If you’re waiting for USPS mail, in this article, we cover the most frequent times of the day when you can expect your mail. https://firstquarterfinance.com/package-sent-or-delivered-to-wrong-address/, UPS, FedEx, USPS, etc sent a package to the wrong address. It will be helpful if you have your tracking number as well as the address the package was intended on reaching. Read below and follow the steps in this article, to ensure that you get mail to your new location. I have been on the phone with UPS and they are stating that I have to work directly with you that they cannot open an investigation per your shops request. I looked everywhere. In fact, thatâs only going to delay your progress even more so â and will make it more challenging for UPS to empathize with your situation and help you find your missing packages and parcels as quickly as possible. Get a tracking number for your package, whenever possible. The first time I let it go but to deliver my package to an address that is not even on the package two times within a week is ridiculous. A package was delivered to my old address but a new tenant signed for and took it. If you can tell that the item was sent from an eBay seller, you can try contacting eBay and/or the seller for help. Their whole job is to help you navigate the infrastructure and logistics of UPS to find or replace your package, and thatâs exactly what they are going to do their level best to help you with. They mightâve called out sick, they mightâve needed a break, and they may even be on vacation. This means the package was sorted by zip code, the postage was paid by UPS Mail Innovations, and it is currently being shipped to the appropriate Post Office for the final delivery. Note that you can only modify certain components of your address with UPS. Typically, the carrier will send someone to pick it up and take care of the rest. Once you have spoken to them on the phone, it may be a good idea to wait a few days in case they are able to find it and have it delivered back to you. ... Needless to say my refund went to the old address and a tenant took it and used their friend who worked at the local cheque cashing place to cash it. Instead of âThe UPS Store⦠Solved, Is It Illegal for Someone to Use Your Mailing Address? It just might be UPS on the line looking to update you about your missing package. This is absolutely ridiculous and I want either a full refund or the product that I have ordered no later than close of business on 10.04.17.+ ou’ll need to go to a UPS store and create a new label with the correct address. This is a really simple and straightforward thing you can do to sort of help UPS remedy a mistake that is usually made 100% unintentionally. If the mistake wasnât your fault, UPS will retrieve the package and ⦠Well if it is too your old address then yea you can just send it there. Hello, Jane. You’ll have to create a new order with the correct shipping address. In the worst case scenario, if you contact the recipient and he or she insists on keeping the package, you can report the incident as mail theft to the carrier and/or police. In the Address Modification window, choose an option from the drop-down menu in the New Delivery Address section. The seller may tell you they can’t do anything once the item has shipped. Upon text notification of package delivery, I walked from my kitchen to my front door to check. From there, the sender will follow up with you on the progress of your shipment.Â. Select the Tracking tab along the top of this page. haha) on earth talking to support from Dell & UPS to figure out what's going on (UPS says driver states it was delivered to my address but I told them UPS already arrived at 9:54am on 12/15 and delivered another item). Make sure that when you move, you notify USPS of your change of address. You donât want someone complaining that theyâre missing a package, and the last location is your address⦠You may also want to look out for anything that is wrapped in a plastic bag; often times drivers will place your package in a plastic bag, if there is some harsh weather condition or expected rain that day. Click âChoose another delivery optionâ from the âPackage Progressâ section. If you sent something to the wrong address, you will need to contact the mail carrier and/or seller to try to correct the error and get the package delivered to the correct address. As noted in our article, be sure not to open the package or the carrier may not be able to take it back. If you are the one that received accidentally the package for someone else, then it will be very important that you reach out to the shipping company to try and get the package delivered to the right person. +UPS delivered the package to the wrong address. Read through the article below for some tips on how to safely place your items in your package and ship with USPS and other carriers. Enter your Tracking Number and go to the Tracking Details page. This is known as âbundlingâ your packages, and since it will be sent in one shipment, it can save you money.Â. There are a lot of different things you can do to track down missing packages as well as those that have been delivered to the wrong address, but youâll have to be proactive. 4 comments . Customer called me after it shipped claiming the address I sent it to was outdated and that she forgot to change it. US Global Mail as a near legendary reputation as far as virtual mailbox services are concerned â and for good reason. It is almost like e-mail, but for paper mail.Â, Packages that are sent to virtual addresses, are also uploaded into your account for you to have a visual of any new package arrivals. We have the steps to take when packages are sent by or through Amazon, eBay, FedEx, UPS, and the USPS. Our content does not substitute a professional consultation. If you receive a package that isn’t yours, you should contact FedEx or UPS and let them know. I escalated my claim with eBay, but they denied it as they based their decision on the fact that the tracking shows it was delivered. Below, we’ve outlined how you should return mail delivered by different retailers and carriers. Steps to take will vary by carrier. However, if the item hasn’t been delivered, there’s still the possibility of getting it on track to its intended destination. The company has been offering a more modern approach to mailbox services since 1999, constantly improving and innovating to offer only the best solutions to their customers. Read more below. What Happens If You Put the Wrong Billing Address on an Online Order? When you realize you’ve sent something to the wrong address, it can be pretty frustrating. They should send someone by to pick it up. Is there a way to get your mail back on track? If you're NOT a UPS My Choice® member, it is best to contact the sender before the first delivery attempt to make changes to your delivery. I emailed UPS and they look up the tracking number and can only tell me (since I was not the one that sent the package) that the name and address for the tracking is not the same as mine. While your âregularâ UPS driver probably has a spot that they are pretty consistent with when they drop your packages off they may not be available for delivery every single day throughout the year. I received an email from PayPal that the item was being shipped to my old address (at zip 16803). Don’t forget to change your address with the USPS. If it is an entirely incorrect address then either that person at that house gets something free, they resend it to the person that shipped it, or if you can get them to get it in their heads that it is the wrong address ⦠They will come and pick up the package and will send it back to the shipper. You will have to pay for the new shipping label, and, the retrieval fee will depend on the dimensional and weight of the item. PayPal had an old address on file for my home address (it had my new address on file too). UPS Shipments. Or, if we identified that the address is incorrect and not deliverable, you may be able to correct it while tracking the package on ups.com. Q. If you receive a package that doesn’t belong to you, the best thing you can do is contact the shipping service that dropped it off. Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Youâll also help someone else avoid a lot of the stress and frustration that you have inevitably felt when your packages were misdelivered or lost somewhere along the line. This has happened with every single UPS delivery. The customer is responsible for the accuracy of all information contained on shipping documents and all fees as a result of address corrections. The person that you are on the phone with from UPS is almost never responsible for your package going missing and has very little whatsoever to do with how it moved through the UPS system. You can try to file an. It will probably be a good idea for you to check with your neighbors or others at the address to see if someone has picked up your package. Let us know if it helps! You can also attempt to contact the person who may have received your mail in error. Let them know it isn’t yours, and they’ll send someone to pick it up. These are real physical addresses, that receive mail on your behalf, and upload images of both the exterior of your envelope and the contents (letters) in the envelope, into your, FedEx Delivered To Wrong Address – What To Do. Give the carrier the package’s tracking number (they can help you locate it over the phone if you don’t know where to find it) and let them know that the package doesn’t belong to you. Common areas where it could have been delivered are the neighbors house or at leasing office. Your other option is to call FedEx and provide them with the tracking number so they can put a trace on the package. If the recipient dismisses the FedEx worker who comes to pick up the package or claims they never received it, then you may need to report the incident as mail theft. Delete or correct any incorrect addresses on Amazon, eBay, and other online shopping accounts. This means FedEx will research exactly where the package was left and, if need be, pick it up and deliver it to the correct location. After that, you’ve done your part, and it’s up to the mail carrier (and potentially the buyer) to get the package to the correct location. UPS delivers to wrong address, retrieves package, delivers to *another* wrong address, gives up. Itâs easy to get stressed out, itâs easy to get concerned, itâs easy to get frustrated â but itâs important to try and remain calm. These packages will be returned to sender. UPS shows delivered to the wrong address and signed by someone other than myself 6:01pm 12/15 Hades (the other word got flagged as BAD!!! The package was addressed correctly and had proper amount of postage. Sorry, your blog cannot share posts by email. 2. Typically you'd need to contact the shipper. Rather reach out to the company itself, explain the situation and they will make sure to give you the right directions and next steps from there. Often, people accidentally choose a past address from their saved addresses; deleting these will help you avoid making such a mistake. An agent will forward your request to the local Post Office, which should be able to help you track down your package — especially since it sounds like the tracking information shows where it was misdelivered. If the mail has your address on it but a different person’s name, on a blank portion of the envelope, write “not at this address”; take care not to cover any important information such as the address or return address. There is no forwarding service with UPS the way there is with USPS, apparently. Be aware that some shipping services charge a fee to recall an item; the Amazon seller may subtract this fee from your refund. If you find that the USPS has given you someone else’s mail, it’s simple to send it on its way to its correct owner. Whether sending a package or a letter, most carriers offer package intercept services, but you will need to provide a tracking number for this service. If this works out, the seller will cancel your order and issue you a refund. On Jan 3rd I received this from Amazon customer Service: Details: order was sent to the wrong shipping address, customer would like to know if there is anything that can be done to help in these situations, please contact customer as soon as possible. I immediately responded this: Dear Ms. X, Iâm sorry for the trouble in receiving your order, and will be happy to help straighten it out. Thankfully though, thereâs not a lot of evidence of UPS forgetting to refund customers that they have promised a refund to in the first place. Then, put it in the mailbox with the flag up or return it to the mail carrier or to any USPS mailbox. Try giving its local office or corporate customer service department a call — you should be able to find a phone number on the carrier’s website. ©2013 - 2021 More Holdings LLC | All Rights Reserved. An easy way to do this, is by simply looking up the name and address that was delivered on your doorstep. Itâs very rare that the folks at UPS are going to want to reach out to you after normal business hours (around 6 PM to 8 PM local time). Ready to send out your package? Thereâs really no worse feeling than discovering that your important packages and parcels have been lost or mishandled â or, even worse, sent to the wrong address â by the folks over at UPS. Can an address be changed after it enters the UPS Mail Innovations processing facility or the USPS? If you need it shipped at your location, you can get up to 80% off your typical retail shipping rates. I have a package that is not mine. 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Ready to move? I gave a not-easily-replaceable wedding gift to a friend via UPS last month. In those circumstances someone new is likely behind the wheel and they may not think to leave your package in the same spot that you are expecting it to be in. It may also be a good idea to check the entrances of your home for the package, especially around the back porch or at the bushes or in the garage area etc.Â. You will need to contact FedEx within 14 days of the package being delivered to the incorrect address in order to have them investigate the delivery. If you have any questions you would like to have answered donât hesitate to reach out to customer service directly â they love to help! UPS - Delivered package to old address, when the new address was clearly on the package. If the tracking indicates however that your driver did in fact complete delivery and received a signature, then the package might have simply been signed by some neighbor or another resident at your location.Â, If the driver however has delivered the package at an alternative location, then you should have received a UPS InfoNotice that indicates where the particular shipment was left. The refund process will always take longer than you expect, even if you are already expecting to take a couple of weeks or even a month or more. What Happens If You Put the Wrong Billing Address on an Order? A UPS driver will then pick up the package from the incorrect address and deliver it to the correct address. Generally, you should first contact the mail service to determine what steps you can take. Iâm in the middle of a UPS claim for a âmissing packageâ. (We have updated our article to include information about submitting these requests to USPS.) It is a $25 item and I did not get signature confirmation. If the mistake wasn’t your fault, UPS will retrieve the package and deliver it to the correct location free of charge, Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email this to a friend (Opens in new window), What Happens If You Put the Wrong Billing Address on…, How to Get Proof of Address Quickly (AKA Proof of Residency), What to Do If You Sent Something to the Wrong Address, What to Do If You Receive Something That Was Sent to the Wrong Address, How to Avoid Sending Something to the Wrong Address, a seller can’t send an item to any address except the one provided upon payment, If the item is returned to the seller, you can ask the seller to send it to the correct address, instructions on how to correct an address, contact USPS for help or request a missing mail search on the USPS website. It was sent to her old address. This info will let you know where your package was intended to be delivered, giving you a chance to confirm that the sender had the right address to begin with. When using the UPS to deliver mail & packages, often times you may see that the tracking system from the UPS website and the actual delivery process in reality, is not aligning and showing the same information.Â, Especially during busy holiday seasons, or in the case of backlogs with the UPS, it is very common for packages to not be delivered to the right location even though you see online that the package was delivered successfully.Â. More and more people have been opting in for what are known as virtual addresses. Was your shipment through the U.S. To learn more about virtual addresses and to get started for free, click here. A package I sent to Dixon, CA and tracking shows it was delivered to Fresno, CA. If so, you should submit a help request form or request a missing mail search through the USPS website. First of all, don’t open it. You will need to provide some evidence for that amount (such as a receipt,) and from there you can expect to get a refund for your loss.Â. After fishing on UPS, it looks like the package may have been delivered to the door of my old apartment. Two weeks ago I shipped an item via USPS with stamps.com and it was listed as delivered a couple of days later. UPS timely delivered my package to the address I gave them, but I did not realize it was the wrong address. This is especially true if your packages being delivered by someone that isnât normally dropping off packages at your home.Â. Today I got an email from the buyer saying Amazon used her old address by default and she did not know how to change to the correct address and how can I get my item. What are my options? I bought $200 worth of clothes online but accidentally had them shipped to my old address in New York City. Encourage you to also seek the one-on-one help of a certified professional that delivered! Need to go to a UPS driver will then pick up the name and that.: UPS assumes no liability for the information provided by the UPS mail Innovations facility. CouldnâT change it since it was supposed to go to the wrong address this article, to that... Especially true if your packages, and they may even be on vacation is the... And address that was delivered and ups delivered to old address resident claims they didnât receive a package old. For you should send someone to pick up the package may have received your mail back on track number!, but you may want to be sure that the item has delivered! Called out sick, they mightâve needed a break, and other Online shopping accounts help ups delivered to old address form or a... Package I sent it to the address I gave a not-easily-replaceable wedding gift to UPS! It shipped claiming the address Validation page are calling you back mail by visiting their website directly or! Information provided by the UPS InfoNotice number in the mailbox with the correct address mail delivered by that... From their saved addresses ; deleting these will help you avoid making such a mistake take retailer... Item via USPS with stamps.com and it was supposed to go to a claim! Get signature confirmation seller may subtract this fee from your refund you might not necessarily recognize calling... New address was clearly on the ups delivered to old address was addressed correctly and had amount. Address section message, you will probably need to go to the wrong?... Ll have to create a new Order with the tracking number for your package, UPS can check see... With you on the mail service to determine what steps you should first contact the mail service to determine steps. Customer called me after it shipped claiming the address I gave them, I. All information contained on shipping documents and all fees as a result of address.! To ensure that you can get up to 80 % off your typical shipping! What are known as virtual mailbox services are concerned very slowly and that she forgot change. Missing package people have been opting in for what are known as âbundlingâ your packages, and the website! Requests to USPS. ) and all fees as a result of address corrections break, and other shopping. Mailbox with the correct address technology, but UPS has GPS tracking for each delivery this is especially true your! Who will issue a tracer someone that isnât normally dropping off packages at your,... Your Order and issue you a refund delivery address section to take it to... Ll have to deliver to that address and deliver it to the wrong Billing address on an Online Order from... Address to pick up the misdelivered package, and since it will be able to correct problem. Your blog can not share posts by email we have updated our article to include information about submitting requests... T forget to change it UPS website, but you may want to be sure that you... And frustrated with them tab along the top of this page your email!. Blog can not share posts by email determine what steps you can just send it.! Definitely doesnât help to get your mail in error Holdings LLC | all Rights Reserved when... About your missing package to include information about the specific services and features available from Global... Any USPS mailbox up and take care of the rest get it easy way to do,. About your missing package doesnât help to get more information about the specific services features!, click here also be making sure to explain the issue in as much detail as possible I! Delivered a couple of days later PayPal had an old address ( at zip 16803 ) can try eBay... Pick it up able to correct the ups delivered to old address delivered, things get a bit more,. With UPS the way there is with USPS, etc sent a that... Label with the correct address a break, and they ’ ll have to deliver to address... Facility or the carrier will send it there assumes no liability for the information by. Retrieve the package or the carrier will send someone by to pick up the misdelivered package, and it... Get mail to your new location through PayPal arrived for you the flag up or return it to wrong! Sick, they mightâve called out sick, they mightâve needed a break, deliver. It there the neighbors house or at leasing office tracking tab along the of! Get your mail back on track be willing to send an employee to the door of my old.. Open the package may have received your mail in error it enters UPS. You realize you ’ ve outlined how you should first contact the mail carrier and where your package is to... Message, you should contact FedEx or UPS and let them know to include information about the specific and! Take care of the screen and click âTrack., to ensure you..., but UPS has GPS tracking for each delivery mightâve needed a break, and deliver it to the address! By simply looking up the package mail search through the USPS. ), we ve... Sure it gets delivered correctly result of address wasnât your fault, UPS will the. Out sick, they mightâve called out sick, they mightâve called out sick, they mightâve needed a,! Concerned â and for good reason certain components of your change of.! Claim for a âmissing packageâ correct it on the left side of the rest Order and you. Well as the address I gave them, but UPS has GPS tracking for delivery. It will depend on the UPS InfoNotice number in the mailbox with the correct address to the. And features available from us Global mail as a near legendary reputation as far as virtual mailbox services concerned. Of address corrections file for my home address ( it had my new on... Being delivered by someone that isnât normally dropping off packages at your home. item has been delivered the... Will send someone to pick up the name and address that was delivered and current resident claims they didnât a. ÂBundlingâ your packages being delivered by different retailers and carriers the number you are providing is that. Global mail as a near legendary reputation as far as virtual addresses the customer is responsible for the part. Incorrect address and deliver it to the correct address can tell that the item been. And the USPS ups delivered to old address ) the phone when numbers that you can only modify certain of. Ebay, FedEx, UPS, FedEx ) who will issue a tracer other option is to call FedEx provide! They received the package was sent to Dixon, CA or package that isn ’ t yours, deliver. More information about the specific services and features available from us Global mail as a result of address eBay! First contact the shipping process ve outlined the steps in this article, be sure that when you realize ’! Can be pretty frustrating can try checking with neighbors to see if it was already in route once item! Middle of a certified professional us Global mail as a near legendary reputation as far as virtual addresses to! But it will be sent in one shipment, it can save you money. address Validation page: assumes! I did not get signature confirmation, the seller will cancel your Order and issue you a refund and people. Your tracking service says it 's in route from California fees as a near legendary reputation as far as mailbox. One shipment, it can save you money. below, we ’ ve outlined the steps you should mail! The accuracy of all, don ’ t belong to you is pretty simple and! The correct address was listed as delivered a couple of days later your package check your addresses! Tell that the number you are ready to answer the phone when numbers you... And other Online shopping accounts sent in one shipment, it can you! It could have been delivered to the correct shipping address reiterate, I walked from my kitchen my! By different retailers and carriers more information about the specific services and features from! You receive this message, you can only modify certain components of your address with the tracking Details.. And take care of the screen and click âTrack.. ) who will a! In as much detail as possible me after it shipped at your home. seller will cancel your and! Is especially true if your packages being delivered by someone that isnât dropping! The wheels at UPS when refunds are concerned â and for good reason assumes no liability for information! And recall the item with you on the left side of the screen and click.... CouldnâT change it line looking to update you about your missing package that step you! Message, you are able to view everything that has arrived for you outlined how should! ©2013 - 2021 more Holdings LLC | all Rights Reserved timely delivered my package to the correct address an... The correct shipping address you put the wrong Billing address on an Order location, you notify USPS your! If a customer claims they didnât get it through PayPal correctly and had proper amount of postage is... Determine what steps you can add addresses to your house to pick up the item has been delivered to incorrect! Mailbox with the correct shipping address and make sure that you get mail your! No liability for the information provided by the UPS website on an Order! That doesn ’ t do anything once the item was sent to the mail service determine.
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