I said that this new policy should have been disclosed to us or at least on their website. The reason we have been staying at the Inn or at Village Hotel every year is because of the hotel shuttle service. I get it about Covid and all the precautions but rudeness is not part of it! Don't. Village Hotel on Biltmore Estate was created to be a comfortable and casual home base on the estate. Room 1: Adults. Good Afternoon, Thank you for choosing to stay with us! Share on Facebook Share on Twitter Share this link Copy link Copied! Which room amenities are available at Village Hotel on Biltmore Estate? Refund issued for price paid if found on Hotels.com or refund issued for price difference if found on another website. Wow. The desk in our room had an enormous burn mark - almost as if someone had placed a hot clothing iron flat on its face on the desk. So all in all, we paid around $800 for a room at the Village Hotel + 3 tickets to the Candlelight House Tour (usually $110/pp), but with all the extras and tours, the actual price of the room was probably in the $300 range... which seems about right for the quality of the rooms. They grudgingly deign to give you lodging. Joe, a FD agent,acted like he didn't care and offered no apology. Dinner and service was wonderful but I was so exhausted from trudging up the hill that I couldn’t eat very much. Rooms. Housekeeping really need to lightly service the rooms daily. Our goal is for every guest to have a comfortable and restful stay with us. * Some hotels require you to cancel more than 24 hours before check-in. was EXCEPTIONAL. I have visited NC several times and appreciated my stay at Holiday Inns. If you want to give your credit card some exercise, head out to Asheville Outlets, a popular place for shoppers in West Asheville. Biltmore Village Inn Bed and Breakfast is rated "Exceptional" by our guests. For the price we were paying, this just shouldn't have been! The officer will verify that you are on the arrival list for the day. This is the version of our website addressed to speakers of English in Singapore. This was a birthday trip given by my husband and we were very excited to return after our visit last Christmas. After 40 years. Only complaint is that the rooms really need a facelift as other commenters have mentioned. I was able to get Uber to take us to Parking Lot C and then wait for the shuttle to take us to the house. more. There’s even the option to filter the choice of hotels to those that are near Biltmore Village’s most popular sights. Claim your listing for free to respond to reviews, update your profile and much more. By this time we were very frustrated with everything! Additionally, a few more Keurig Coffee Cups would have been appreciated. Unfortunately when all was said and done, we did not feel that we received great service from the Village Hotel for the price paid. Hotels near Spa at Biltmore Village, Asheville on Tripadvisor: Find 27,072 traveler reviews, 36,060 candid photos, and prices for 296 hotels near Spa at Biltmore Village in Asheville, NC. If you would like to discuss your visit further please call 828-257-5981 to speak with a supervisor. 5) In general, staff members all over the property were accommodating and approached problems/questions with a "can do" attitude - that really made the difference for us! We did the red wine and chocolate tour before we left and it was wonderful! The surrounding property is stunning and the convenience of eating out is outstanding. What is there to do near Village Hotel on Biltmore Estate? We are sorry to hear that you were not satisfied with your stay. We’ll even let you know about secret offers and sales when you sign up to our emails. We were told they had already checked out but we said they were still in the room. Our travelers also like the art galleries in the area— your cultural tour starts here. Price Guarantee Plus excludes packages (where sold), are available if you pay for a room on Hotels.com and find a lower rate for the same room and same itinerary on Hotels.com or another website up to the time of check-in. Continue your visit to www.tripadvisor.co.uk, Village Hotel on Biltmore Estate Features, Face masks required for guests in public areas, Face masks required for staff in public areas. Our Hampton Inn and Suites Asheville, NC hotel is located in Biltmore Village featuring comfortable rooms, free WiFi, free hot breakfast and modern amenities. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Village Hotel on Biltmore Estate, Hotels near Biltmore Winery at Antler Hill Village, Hotels near Southern Waterways Quietwater River Trips, Hotels near Pisgah Climbing and Outdoor Guides, Hotels near Asheville-Buncombe Tech Asheville, NC, Hotels near University of North Carolina at Asheville. Once I was moved to a different room, this room presented essentially the same problems. If you're in central Lake Lure and want to top up your tan, you might want to head out to Lake Lure Beach and Water Park. No shuttle service around property, just from parking lots to estate. Housekeeping arrived within minutes of call to complete the request. The young woman who checked us in was abrupt and rather rude to us. Your safety is our top prioritySee our travel guidance on COVID-19. She didn’t even respond but continued to say because of Covid they made changes. We are sorry to hear this property did not meet your expectations. Bistro - no waiting seated immediately. Our travelers also like the art galleries in the area— your cultural tour starts here. We were initially a bit miffed that we couldn't stay at the Inn (fully booked) and had to stay at this "lesser" property for essentially the same price as the Inn. It’s obvious that training in customer service is greatly needed! 2) The breakfast which was included in the Candlelight Package was marvelous. We’ll even let you know about secret offers and sales when you sign up to our emails. Experience Biltmore's celebrated hospitality with a welcoming home base to explore 8,000 acres of Blue Ridge Mountain beauty. Got us a very early check in to our room (10:30am), printed out all our tickets for tours, made reservations for our dinner and wine tasting, gave us a free bottle of wine as a gift for the birthday we were celebrating, and had unlimited patience. Hotels near Biltmore Village: (0.16 mi) Grand Bohemian Hotel Asheville, Autograph Collection (0.22 mi) Biltmore Village Inn Bed & Breakfast (0.15 mi) Posh, The Boutique Hotel in Biltmore Village (0.14 mi) Home2 Suites by Hilton Asheville Biltmore Village (0.37 mi) Hampton Inn & Suites Asheville Biltmore Village Relax into a long winter weekend at our cozy Village Hotel tucked amid 8,000 acres of Blue Ridge Mountain beauty. Many travellers enjoy visiting Biltmore (3.0 km), Thomas Wolfe Memorial (5.5 km), and Biltmore Village (3.9 km). Which popular attractions are close to Village Hotel on Biltmore Estate? Recommended spots to visit include Biltmore Estate (1-min walk) and Antler Hill Village (5-min walk), along with Cathedral Of All Souls (2.9 mi) and McCormick Field (4.4 mi). Exceptional 10.0. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 40 years. The Biltmore Village is a quaint little shopping area boasting delicious restaurants and many different shopping options from boutiques to chain stores. Add more coffee pods and clean coffee mugs. Mountain hotel with indoor pool, restaurant • Free parking • Free WiFi • Spa tub • 24-hour fitness center • Central location; How to Get to Biltmore Village Biltmore Village is located 2.2 mi (3.5 km) from the heart of Asheville. What are some restaurants close to Village Hotel on Biltmore Estate? From the entrance gate, Village Hotel … Yes, guests have access to a pool and a fitness centre during their stay. Is there a zero rating? Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. I asked her about the shuttle times to the house for the candlelight tour and she proceeded to tell us that there was no shuttle service and that we would have to drive to a parking lot and walk to the house! If you like quiet time surrounded by flowers and greenery, then make a stop at Chimney Rock State Park located 20.5 mi (33.1 km) from the centre of Asheville. Prices are calculated as … 0-17. Not sure reporting it to FD had any effect. I had to make a last-minute reservation for this room. Great breakfast & service. This could have been avoided if they had hotel shuttle service. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Final Bill had a 50% discount when received. Great Service Awards Kevin lot B shuttle driver was awesome. See more questions & answers about this hotel from the Tripadvisor community. A Manager came over to make amends. Our goal is to provide different lodging options for our guests, from interior design to service offerings and amenities. We’ll even let you know about secret offers and sales when you sign up to our emails. Here are some of our travelers' top lodging choices in Biltmore Village: Grand Bohemian Asheville, Autograph Collection, DoubleTree by Hilton Asheville - Biltmore, Join now! Want to stretch your legs some more? Hotels.com and the Hotels.com logo are trademarks or registered trademarks of Hotels.com, LP in the United States and/ or other countries. Popular attractions Biltmore Estate and The Orange Peel are located nearby. Yes, free parking is available to guests. There are more places to choose from in the Asheville area. I was shocked and said that due to having two heart attacks, that would be too difficult for me. Is parking available at Village Hotel on Biltmore Estate? The next morning we were able to eat breakfast at the Social Restaurant after about a 20 minute wait. After the tour we took the crammed shuttle back to Parking Lot C and waited for Uber to take us back to the Village Hotel. It was quite obvious this young woman needed better training as she became louder and just wanted to get rid of us. We recently stayed at the Village Hotel with two consecutive reservations. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm. 4) Room was thoughtfully appointed with things like an umbrella, phone charger and mini hand sanitizer. Save money by booking hotel and flight together. She threw the room cards at me and walked away! We called after returning home and Nate graciously offered to send us the ornament, which we promptly received. Find cheap deals and discount rates among them that best fit your budget. Biltmore’s overnight stay packages invite you to enjoy more of the estate. For 3 adults, maybe valued at $15/pp ($45 total). Another trip to get towels... Wine tasting is by reservation only. Please inform the security officer at the entrance gate that you are registered at Village Hotel. Exclusions apply.See terms and conditions.When referencing the average time taken to reach a reward night, this is based on data of members who reached their 10th stamp between 01.01.2018 - 31.12.2019. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Our server gave us two Biltmore pens Hotel Lobby Cafe - Food is expensive no matter the outlet. Make sure you make reservations for the tasting (Front Desk can help you) during Covid times. Hotels in Biltmore Village. The horses were definitely treated well at Biltmore! Good lunch; friendly service. Keys were not made for the entire stay, leaving us locked out of our room. Village Hotel on Biltmore Estate was created to be a comfortable and casual home base on the estate. The tickets for the house tour were supposed to be for the first night but she made a mistake and made them for the second night. Again, no response from her! We have stayed in 5-star properties all over the world, every front desk employee could do with some personal training from this man. • Free WiFi • Fitness center • Bar • Terrace • Walkable location, • Free parking • Free WiFi • Spa tub • 24-hour fitness center • Central location, • Asheville Regional Airport (AVL), 9.1 mi (14.6 km) from Biltmore Village, • Asheville's Fun Depot (1.6 mi/2.5 km away), • Hottest months: July, August, June, September (average 71°F), • Coldest months: January, December, February, March (average 41°F), • Rainiest months: June, August, July, February (average 4 inches of rainfall). We showed up at our reserved time and then had to wait in a long line until it was our turn. Bathroom fan made continual popping noise. © 2021 Hotels.com is an Expedia Group company. Budget-friendly hotels and other affordable accommodation options, Four- and five-star hotels with extra comfort and convenience, Self-catered rooms and properties equipped with kitchens or kitchenettes, Hotels and resorts located on the beach or nearby, Hotels with indoor or outdoor pools, plus rooms with private pool options, Child-friendly hotels, resorts and other places to stay with kids. Book low price hotels by Village Hotels in Biltmore Village with Expedia. Near to dining, shopping, and the Winery, the charming décor reminiscent of estate farmhouses and cottages and lively gathering spaces put you in the middle of all there is to do. See 833 traveller reviews, 794 candid photos, and great deals for Village Hotel on Biltmore Estate, ranked #23 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. We have been visiting the Biltmore Estate every year since 1983 and have seen how it has expanded to what it is today with two hotels, several restaurants, shops, and a large winery. We have 6 accommodations in the neighborhood. Response from Guest Relations, Owner at Village Hotel on Biltmore Estate. Flying to: • … Nearby attractions include Biltmore (3.0 km), Amazing Pubcycle (5.0 km), and Asheville Rooftop Bar Tours (4.6 km). Your comments have been shared with the appropriate leadership teams for consideration. FYI for guests - breakfast is included, but you must tip your server. Window seat is a great idea. Driving at night on the dark roads on the estate is not acceptable when you don’t know where you’re going even with GPS. We hope to speak with you soon! To me that defeats the purpose of social distancing and no hotel shuttle service. on-site amenities. Not a problem and our server was sweet and very informative. It's simple to book your hotel with Expedia! Little did we know that some irresponsible parents would allow their little hellions to race, scream and whoop it up and down the halls for hours. Our travelers also like the art galleries in the area— your cultural tour starts here. Unbelievable! Compare and book with us today. Sierra Nevada Brewing Company is 5 mi (8 km) from central Fletcher, and is a popular place to see during your stay. We had asked for a quiet area and were given a room quite far from the elevator. I thought as it was a property of Biltmore, that it would be outstanding; however, I was disappointed and certainly not impressed. This charge was reversed after we noticed it on our credit card statement and made a call. The next day we were able to eat breakfast again in the Social restaurant after a 10 minute wait. Village Hotel on Biltmore Estate. As was Bob, at the information booth at the train display. Check-in Thursday. 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