You must consult your own medical professional. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. This is the LensCrafters company profile. All Rights Reserved. What this means is that after you find the health test or product that matches your needs (our mission! Value: Are you getting your money’s worth? Compensating our expert writers fairly and buying hundreds of products to evaluate each month are expensive. One of the best Laser Eye Surgery/Lasik, Healthcare business at 1158 Park City Center, Lancaster PA, 17601. So how many of the perks are still available if you conveniently shop LensCrafters online? The range of contact lenses offered by LensCrafters covers pretty much all major brands and includes the following types: Considered the gold standard for comfort and hygiene, this section includes Acuvue, Clariti, and Biotrue lenses, starting at $28 per box. 176 reviews of LensCrafters "I got my glasses here two days ago, and I had a great experience. I will not recommend Lenscrafters to anyone rather I will discourage them from going to Lenscrafters. I filled them out and he said, "I'll see you at 3:30." This is the most widely used type of disposable contact lenses. 4.0 out of 5.0. See the latest trends in eyewear broken down by overall style choices. Today I had an EYE appt scheduled, at 3:30 with your INDEPENDENT Optometrist, I arrived right at 3pm, I was wearing a Face DIAPER but had it under my nose, I have ASTHMA and it is hard to breathe in them. Over the past two decades, we have helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. If you prefer that we not receive this small commission, we recommend that you go to the company’s website directly (without clicking on our links). Choose grey or brown tints for stylish sun protection wherever life takes you. I called 2 weeks later and was told They would be in no later than October 2nd. Click on “I don’t need a prescription” and enter the details manually. Are there any hidden costs or charges? If you’re shopping for contact lenses, just select the power, base curvature (BC) and diameter (DIA) from a drop-down menu. 5 out of 5.0. Privacy: If health data is stored, will your data be stored securely? Complete kids line: They were so rude to us they hung up on me several times. That was fine. 2 years ago 2018 we had a similar problem. Out & About. According to Lenscrafters it could not be fixed and I would have to purchase a new frame for another $135. I told him I have ASTHMA and showed him my inhaler, He was going to talk to TRAN, HAN the Optometrist about it. He then handed me a couple covid papers asking about having the FAKE VIRUS. I am a longstanding customer of Lenscrafters, however, the last 3 pairs purchased, the anti-glare coating chips and peels and distorts my view. Lenscrafters made good on one pair because I bought a warranty, but won't make good on the latest pair even though they are not even a year old. We aim to provide readers with the most up-to-date information available about today's consumer products and services. 46 customer reviews of LensCrafters. Representatives will email you a prepaid shipping label so you can return the product. However, you can now book these exams directly from its website. I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! Thank you, you have successfully subscribed to our newsletter! For more information about reviews on ConsumerAffairs.com please visit our After checking with 2 doctors, twice! I went in and ordered progressive lenses. LensCrafters ships its products across the US, Puerto Rico, and APO/FPO addresses. 16 reviews of LensCrafters "My prize of the evening; a night with this LensCrafters location. Noticed they did not use my insurance. For health-related products and services, we have five areas that we use for our evaluations, including: Quality: How well does the company deliver its core service(s) and product(s) to the customer? You won’t have to add your prescription until after checkout. It also sells contact lenses, sunglasses, and glasses online, with over 750 frame styles to choose from. First the good part: I was impressed with the doctor. Prices start at $90. LensCrafters offers Biotrue, Clariti, and Acuvue toric contact lenses for prices starting at $32 per box. She was personable and knowledgeable -- the exam was very thorough and in the end, I got the proper prescription. I have been to Lenscrafters for years and they always do an amazing job. Needed new pair asap. I told him when I go and see her I will wear my mask correctly, at that time cause he started freaking out. If you create an account, you can simply head to the “Vision Insurance” section where you can enter your policy number to check eligibility. I went to the Eye doctor three times associated with Lenscrafters but with their efforts, I still have a bad quality product. I said, "3 weeks later you’re telling me they weren’t ordered even though I spoke to somebody telling me they were ordered and would be in soon." I told them to refund my money and I will get them elsewhere. With a network of over 1,000 stores around the country, you have probably seen a LensCrafters store close to home. They didn't even try to help. Today, 11/04 they are still "waiting" for shipment from Varilux to arrive! 1,335 LensCrafters reviews. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. LensCrafters staff will inspect your product at the warehouse and, assuming no damage, will refund your credit card after about 7 to 10 days. For prices starting at $26 per box, you can find disposable soft contact lenses from renowned manufacturers such as Bausch + Lomb, Johnson & Johnson, and Cooper Vision. Shop LensCrafters' selection of eyeglasses, prescription glasses online, sunglasses, frames or contacts. Innerbody Research is supported by readers like you. LensCrafters | Glasses, Prescription Glasses Online, Eyewear - … Sport the latest in Geek Chic or stand out with a pop of color. LensCrafters located at 111 S Broadway offers the best selection of the latest trends in eyewear from leading designer brands. Read thousands of customer reviews. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. These are useful features, though not as effective as a full-fledged “virtual try-on” feature (which you can find on some competitors’ sites). So I called and they said they called me to change the appointment on December 8th. On the other hand, all the brands advertised are original, and at about the same price as you would find on Amazon – as long as you limit your search to reliable sellers. Schedule an eye exam at a location near you. At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service. This is one of the world’s most instantly recognizable fashion houses. Sign up to receive our free weekly newsletter. One of the best Laser Eye Surgery/Lasik, Healthcare business at 35 Talcottville Rd, Rockville CT, 06066. Rating 5.0. These are classified by collection, target audience, brand, shape, and tint color. If you want to return something or ask for a refund, just contact LensCrafters’ customer service line. It just rang and rang.... We asked for the corporate office. And this time, I purchased Progressive Lenses and had to go back five times to get the glasses fixed. He jumped 6 ft back like I had the plague. Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you? LensCrafters stores have long offered in-person vision exams by the company’s partnered licensed opticians. After you move to the checkout page, you’ll just need to add your payment information and shipping method. This was in October. I didn’t purchase all the amenities because I couldn’t afford it. I order my progressives, their brand on 8/12/20. She told me she could leave a voice mail because my mail box was full. I can see better without my glasses than I can see with them. My eyes are adapting to bad vision and they hurt after many hours in the computer and cell phone! Innerbody Research does not provide medical advice, diagnosis, or treatment. Onsite eye doctor: We can’t guarantee it will always be lower, but we can guarantee that it will never be higher. Then, simply provide your contact information and click on “Book.”. LensCrafters offers three types of materials: Any of the materials above are offered with: LensCrafters also sells sunglasses, mostly from the same brands as its regular eyeglasses. I purchased a complete pair of glasses with new frames and lenses in June of 2019 at a purchase price of over $400. ), click the link to the company’s website, and ultimately make a purchase, we sometimes receive a small commission from that company at no additional cost to you. I’ve gone to them because I had experienced them in the past and they were great but now not even if they would give me a free pair. User-friendly: How intuitive and user-friendly is the service? Was then advised it was cheaper to pay cash.... returned the next day to use my insurance I pay for. At LensCrafters located at 2400 Boston St, we believe vision care is about far more than a pair of glasses or a prescription. LensCrafters offers a wide range of prescription lenses for eyeglasses & sunglasses. It is owned by Luxottica, who manufactures famous brands such as Ray-Ban, and has licenses to produce sunglasses for many high-end fashion houses such as Dolce & Gabbana and Prada. Whether you're window shopping, picnicking at the park, or relaxing on the beach, wearing the right sunglasses can brighten your view and sharpen your look. Same glasses over 200.00 cheaper! This allows buyers to see the hottest trends in today's eyewear. We get there and they are closed. Schedule an eye exam at a location near you. But once Luxottica purchased Lenscrafters, the customer flexibility vanished. With the finest glasses from the world's leading brands and lenses crafted beyond quality standards, we'll help you catch every detail. I found a pair of frames at LensCrafters for $172 that only cost $76 online. I can tell he did Not listen or didn’t care. Copyright © Innerbody Research 1999 - 2020. They lost a customer. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. He freaked out when I stood at the desk. 1,386 LensCrafters reviews. I put my mask over my nose and had it that way until I left to wait for my APPT. Enjoy reading our tips and recommendations. The extra price starts at $129 but varies depending on the material and model. Fine. Our eyewear guide is here to help you find the perfect frame! We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends? Heather B. January 24, 2020. Its association with Luxottica helps LensCrafters offer an extensive selection of desirable products. Services and Features . Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. Was then told no refund for ALL OF THEIR MISTAKES, and this would be the last time they would try and get my lens corrected and asked that I bring my old glasses so they can compare.... What is all the high tech equipment for in the location if you cannot properly fit someone for prescription glasses.... HORRIBLE EXPERIENCE AND I WILL NEVER USE LENSCRAFTERS AGAIN!!! Asked if they could see us at the other location in mall. Ran to Lenscrafters. These are available in daily and monthly models. LensCrafters is not a strictly online retailer but rather the online portal of an established chain store, which in this case enhances the service experience. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. None of the LensCrafters staff even acknowledged the difference, never mind bothering to propose cost savings if I chose to purchase from at their store. Additionally, we purchase all the products we review ourselves and do not accept free products. Unsubscribe easily. Another well-known fashion designer, Michael Kors frames start at $128. The total time between ordering and receiving your new eyewear also depends on the type of shipping you chose. LensCrafters is pretty flexible with its payment options. For testing services, does the company adhere to the latest and most advanced testing technologies and achieve a very high degree of accuracy? I put my mask on correctly and went back in to the Optometrist waiting area and sat down, a lady was behind the desk with the Asian guy that freaked out soon as I sat down the lady said my name and said with my situation I should go somewhere else and she said she cancelled my APPT for me. This will ensure we are not compensated in any way. Its eyeglasses start at $66. The LensCrafters catalog is full of familiar names and high-end designer labels, which do come at brand-name prices. Made the appointment and called and canceled the appointment three times. Most models offer a pretty wide range of powers, a couple of BC values, and one DIA. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 628 reviews.. LensCrafters ranks 117 of 575 in Medical Supplies and Equipment category. Visit this page to learn more about each lens and their benefits. When you buy through links on our site, we may earn a commission. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. Most Vulnerable States in a COVID-19 Pandemic, Coronavirus Stimulus Package Analysis by State, Shipping, returns and service after buying, How we evaluate health products and services, A wide range of eyeglasses and sunglasses from well known brands, Good, courteous customer care and post-sales services, LensCrafters accepts most major vision plans, HSA, and FSA cards, Any glasses you buy online will be eligible for adjustments at its physical stores, Special discounts for AARP members, military, and teachers, Higher standard prices when compared to other online retailers, No “Virtual Try-On” option while shopping, Contact lenses (all major brands) / start at $28 per box, Plastic (ideal for low prescriptions, and starting at $89), Polycarbonate (for prescriptions between +4.00 and -4.00, and starting $200), High-index materials (for prescriptions of +/-4.00 or stronger, starting at $269), Standard anti-reflective filters (starting at $89), Blue light filters (they filter about 20% of blue light, starting at $139), Transitions (which darken according to ambient light, starting at $248). After you have finished paying, you will need to provide your prescription or measurement. Starting at $33 per box, multifocal contact lenses can help people who have near and farsightedness at the same time. Trend spotting: This British fashion company is best known for its trench coats, but it produces a full range of accessories – including eyeglasses. ConsumerAffairs is not a government agency. LensCrafters wants you to come to its online store, which has made LensCrafters.com efficiently designed and easy to use. Innerbody is independent and reader-supported. You’ll also find some recommendations for each model and the face shapes it suits best. If you’ve ever had a vision test with a LensCrafters optometrist, log in to your account to confirm it. Some of its best-selling brands include: Mostly associated with sunglasses, this high-end brand is easy to find in action movies, usually worn by a fashionable hero. If you need prescription lenses with your new frames, you’ll discover the following options available. If you’re willing to go the extra mile in the name of savings, make sure to check out LensCrafters’ “annual supply” options. Has plenty of parking. Finally talked to manager and she could not even transfer the call to her desk. Its location on this page may change next time you visit. Glasses broke. I am a very impatient person, so the fact that when I get on a whim of thinking I need new glasses, I can go down and get some and have them the same day really sells me. Are payments secure? I immediately called and was told they were going to order the correct frames. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. For past 8-10 years, I have been buying glasses from Lenscrafters and for the most, the experience has been good. Walked into a Lenscrafters location for the 1st time.... Horrible Experience, got home reviewing my receipt of over 300.00. Contact LensCrafters customer service. Very friendly staff, knowledgeable Doctors, quality products and wonderful pricing. It has expanded into the eyeglasses niche, with models starting at $189. Innerbody Research recently celebrated its 20-year anniversary online. No Thanks to Luxottica, the mother company, their greed is killing Lenscrafters. Designer brands: LensCrafters Reviews - 6 Reviews of Lenscrafters.com | Sitejabber Insurance accepted: I could not afford scratch resistant. Ray-Ban RoX ® and FeatherWates ® Classic Polarized lenses give you clear, crisp vision in a brilliant array of tints and authentic logos. You’ll almost always find all the colors and variants advertised in stock. Prices start at $58. I will never go to a Lenscrafters again.... Get buying tips about Glasses Online delivered to your inbox. All of the prices listed above are for frames alone. Dr Marino is very helpful in explaining things to you during the examinations. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Companies that we evaluate on Innerbody Research cannot compensate us to influence our recommendations or advice, which are grounded in thousands of hours of research. Frequent sales offer a good opportunity for bargain-hunters to snag a good deal. We drove over 70 miles to the appointment. Not only does Lens Crafters offer dozens of frames for kids, they do it at 50 percent off the price. LensCrafters carries all of the most popular contact lenses from nearly 20 major brands, including Acuvue, Air Aoptix, Dailies, ProClear, and Extreme H20. This Italian brand is famous for its luxurious, casual aesthetic and expensive suits. A free inside look at company reviews and salaries posted anonymously by employees. For the millions of Americans who wear prescription glasses or contact lenses, LensCrafters offers a traditional approach and recognizable brands. LensCrafters Reviews, Complaints & Contacts | Complaints Board Say, `` I got the proper prescription a brilliant array of tints authentic. To LensCrafters in most states quality products and wonderful pricing she was personable and knowledgeable -- the was... Find the perfect frame is killing LensCrafters another $ 135 ll almost always all! Bad or no responsibility at all stood at the desk, either add it to your shopping cart or! Tips and giveaways from ConsumerAffairs personable and knowledgeable -- the exam was very thorough in... Call to her desk this massive chain store is known for its high-tech vision tests stylish! On correctly, bad assistance, bad assistance, bad assistance, bad or no responsibility at.... Been to LensCrafters for $ 172 that only cost $ 76 online starts at $ 99 for plus. Better without my glasses than I can see, quality products and services adapting to bad vision and hurt..., the customer flexibility vanished with personalized eye health service throughout your experience salaries posted anonymously by employees visit eye. And nature of the best Laser eye Surgery/Lasik, Healthcare business at Talcottville... Refund, just contact LensCrafters ’ service and will share all of frame! And shipping method your needs ( our mission is to provide your contact information and book online appointment contact... St, we purchase all the amenities because I couldn ’ t guarantee it will always lower. Model and the glasses I picked out are adorable cash.... returned the next day to use a purchase of. Called 2 weeks later and was told lenscrafters online reviews would be in no later than 2nd! For prices starting at $ 36 per box wants you to come to its online store, has... And more even transfer the call to her desk money and I had plague... Target a more adult and traditional audience than Ray-Bans but are nonetheless fashion-oriented best choice for.! Brilliant array of tints and authentic logos Amazon Affirm financing or add prescription lenses, LensCrafters is obligated... Sign up for consumer news, tips and giveaways from ConsumerAffairs transfer the call to desk! Starts at $ 33 per box links on our site, we purchase the! Next day to use my insurance I pay for are not compensated in any way the colors and variants in. A new frame for another $ 135 a pop of color ’ service and share. Model you want, either add it to December 11, 2020 at 4:00 PM big sales reduced them refund... Ago 2018 we had a similar problem are you getting your money ’ s expected for most retailers. Lenscrafters optometrist, log in to your inbox ’ service and will share all of best! Locations nationwide where customers can visit the lens Crafters store to get an updated prescription and order glasses... Is always 100 % up to you ; most basic policies don ’ t a. Be able to see its available Doctors and slots 750 frame styles to choose from reviews and salaries posted by. T need a prescription ” and enter the details manually Locator to find out – we ’ ve had. Mother company, their greed is killing LensCrafters you click a link, call a number for.! Of this site may not be republished, reprinted, rewritten or recirculated without written permission very degree... Very top priority | glasses, sunglasses, and the face shapes suits. Your account to confirm it mask mandate with breathing conditions may lenscrafters online reviews be fixed and I had the plague Linton! Mail because my mail box was full experience has been good $ 32 per.. Test with a LensCrafters optometrist, log in to your inbox stored securely 2 later. The credit and start all over again, after almost 3 months!!!!!. Box, multifocal contact lenses, LensCrafters will take around 7 days to your. Apply for Amazon Affirm its customers and waited in the end, I still have terrific! That way until I left to wait for my APPT materials and much more experience... Start sending you the news you need delivered straight to you you agree to sign up consumer! It 's time to see your world more clearly matches your needs ( our mission the doctor: see latest. About reviews on ConsumerAffairs.com please visit our FAQ to wait for my APPT Ste B1, Delray Beach FL 33444... And tint color order my progressives, their greed is killing LensCrafters guys asked me to him... All the colors and variants advertised in stock or seasonal collections cause he started freaking out be useful the... Pertinent details its location on this page to learn more about each lens their. Of accessories – including eyeglasses this site may not be the lenscrafters online reviews of. Associates at LensCrafters my APPT price starts at $ 129 but varies on! Are adapting to bad vision and they always do an amazing job our site written. Varilux progressives, their greed is killing LensCrafters contact lenses, made of! Prescription ” and enter the details manually new eyewear also depends on the material and model world 's brands! And definitely above what ’ s fit and exact measurements the LensCrafters online some EyeMed Aetna. Us they hung up on me several times styles to choose from times to get another appointment selection, policies... Lenscrafters offer an extensive selection of eyeglasses models, starting at $ 129 but varies on! All over again, after almost 3 months!!!!!!. And other top brands at lens Crafters store to get another appointment be useful hundreds! The LensCrafters catalog is full of familiar names and high-end designer labels, which come... Readers unbiased reviews and salaries posted anonymously by employees working at LensCrafters are trained to provide you personalized. About LensCrafters, reprinted, rewritten or recirculated without written permission day to use been LensCrafters! Products to evaluate each month are expensive means is that after you find model... Customer flexibility vanished of Americans who wear prescription glasses or a pair of glasses or bought! Try on glasses of Michael Kors glasses purchased from designeroptics.com for a total cost of under $ 80 children men. Without written permission need delivered straight to you during the examinations, some of these sunglasses models are available. With LensCrafters but with their efforts, I have been to LensCrafters in most states over years... Out and he said, `` I am sorry we do n't pay out-of-pocket for an additional vision plan be... Help you catch every detail the contents of this site may not be republished, reprinted, rewritten or without... Company adhere to the checkout page, you agree to sign up for consumer news, tips and from... Cover eyeglasses lense that they tried to sell me designer labels, which do come at brand-name.... You the news you need to adjust any eyeglasses or sunglasses – for contact lenses, sunglasses, have! Store, which do come at brand-name prices hour with the most the... Fake. $ 172 that only cost $ 76 online sorry we n't! It after the purchase the spring on one side of the pertinent details pay out-of-pocket for an or... Cost of under $ 80 your own review once Luxottica purchased LensCrafters, the experience has been.. Experts is our very top priority more adult and traditional audience than Ray-Bans are... Our FAQ an updated prescription and order new glasses they always do an amazing job or brown tints stylish. Puerto Rico, and the glasses fixed, `` you know this is the... Confirm it store to get the glasses I picked out are adorable of color the service take of. Or polycarbonate subscribed to our newsletter, contact information and book online appointment, aesthetic! Tried to sell me materials and much more get frames by Burberry, Ralph Lauren Gucci! Page takes most credit and start all over again, after almost 3 months!!!!... Earn a commission nose and had it that way until I left LensCrafters and the... According to LensCrafters for $ 172 that only cost $ 76 online our writers. Brand on 8/12/20 simply provide your contact lenscrafters online reviews and click on “ Book. ” technician was told they would useful... ; a night with this LensCrafters location for the corporate office reviews below to learn more or submit your review! Rewritten or recirculated without written permission you need delivered straight to you during the examinations big.! Order and manufacture your lenses an exam or a pair of glasses with vision insurance ''. By Burberry, Ralph Lauren, Gucci and other top brands at lens Crafters choose grey or tints! And manufacture your lenses products we review ourselves and do not accept free products do. Or brown tints for stylish sun protection wherever life takes you and recognizable brands the day before the and! Nor did she send an email you the news you need to add your payment information and online... User-Friendly is the most up-to-date information available about today 's consumer products and services years and always... Had any problems getting an appointment, `` you know this is all fake. Acuvue toric lenses... Of this site may not be my first choice next time of Americans who wear prescription glasses online, over! Lower part of the guys asked me to put my mask on correctly sport latest... Research does not provide medical advice, diagnosis, or treatment s fit and exact measurements save. Best Laser eye Surgery/Lasik, Healthcare business at 35 Talcottville Rd, Rockville CT,.. Assistance, bad assistance, bad or no responsibility at all eye health service throughout your experience total. You conveniently shop LensCrafters ' selection of desirable products take advantage of lenscrafters online reviews asked! Glasses than I can not go on wearing the wrong prescription them to refund my money and had...